Effective Communication Strategies for Animal Care and Use Programs

Overview and Objectives

This online workshop addresses effective communication on a personal and organizational level, exploring the importance of having a powerful individual narrative about your work as an animal care and use professional, as well as strategies for fostering a positive communication environment in your program.

Recorded live on April 1, 2019, this program offers the dynamic, interactive experience of an in-person event in a flexible online format. The workshop is a series of self-paced units comprising almost two hours of core video content and twenty minutes of bonus footage. Learners can pause at any time, revisit previous sections, and view the workshop in multiple sessions.


Part One: Powerful Personal Communications

  • How you feel about your work
  • Empathy
  • Understanding your audience
  • Powerful elevator speeches

Part Two: Powerful Organizational Communications

  • Pervasive positivity
  • Finding and building a fan base

The workshop concludes with a creative activity to help IACUC professionals express and communicate an impactful personal narrative about their work.

What will I learn?

After attending this workshop, you will be able to:

  • Craft a compelling personal narrative pertaining to your work as an animal care and use professional
  • Implement strategies for maintaining a positive communication environment in your program
  • Identify situations that can compromise a positive communication environment
  • Discuss ways to approach difficult communication situations

Continuing Education

CPIA Credit label Participants holding the Certified Professional in IACUC Administration (CPIA®) credential may apply 1.75 continuing education credits towards CPIA recertification. Learn More »


Please email onlinelearning@primr.org if you have additional questions.


Ken Gordon

Ken Gordon

Executive Director
Northwest Association for Biomedical Research

Jo Ann Henry, LATG, CPIA

Jo Ann Henry, LATG, CPIA

Assistant Director, IACUC
New York University Langone Medical Center


Individual nonmembers can become a PRIM&R member at no additional cost by adding membership to their shopping cart before purchasing the workshop.*

Member $167
Nonmember $364
Nonmember rate + Membership $364

Individual registration grants individual access only to the person registered. If you plan to have more than one individual attend, please register each person separately, or register together at the group rate (see below). Member status is not transferable for the purposes of individual registration.

Member $400
Nonmember $599
Nonmember rate + Membership* $599

Group registration is for two or more individuals who work together directly at the same institution. There is no limit to the number of users who may attend from each group, but institutions with multiple campuses or locations are required to purchase a separate group registration for each location. It is the responsibility of the person whose name is used to register the group to distribute the login information to colleagues and to share the link to the workshop on demand with the other members of the group. Only one member of the group needs to be a PRIM&R member in order to receive the member group rate.


This course is nonrefundable and nontransferable.