Meaningful Metrics: How HRPPs Can Use Their Data Effectively


HRPPs generate an abundance of performance data and metrics. When used effectively, this information can help HRPPs meet programmatic and institutional goals, and improve the HRPP overall. Metrics, however, must be grounded in human insight; a deep awareness and understanding of the system that produced the data is necessary in order to leverage analytics for future action or improvement. How can HRPPs use quantitative and qualitative data to demonstrate their needs and priorities? How can human insight contribute to the creation of data that’s meaningful, and not just a collection of numbers and figures? Through presentation of case examples and actionable strategies, this webinar will address such questions and more.


  • Insight: identifying meaningful metrics to assess HRPP performance
  • Data: building a metrics framework based on HRPP priorities and goals
  • Action: incorporating plans for ongoing evaluation and improvement into all future actions, and engaging stakeholders

Learning Objectives

After attending this webinar, attendees will be able to do the following:

  • Identify meaningful metrics to assess HRPP performance
  • Build a metrics framework based on your HRPP’s priorities and goals
  • Leverage qualitative and quantitative data for real-world results
  • Incorporate ongoing evaluation and improvement into all future actions, and engage constituents


IRB administrators, coordinators, and directors; Quality Assurance and Quality Improvement (QA/QI) staff; and other HRPP staff will benefit from attending this webinar.

Continuing Education

Webinar participants holding the Certified IRB Professional (CIP®) credential may apply 1 continuing education credit towards CIP recertification.


Kim Serpico, MEd, CIP, EdD Candidate is the assistant director of IRB operations for the Harvard Longwood Campus (HLC) Schools, including Harvard TH Chan School of Public Health, Harvard Medical School, and Harvard School of Dental Medicine. Kim holds a BS in psychology, an MEd in higher education administration, a graduate certificate in legal studies, and is currently working on her doctoral degree in education at Vanderbilt University. Her professional areas of expertise are the ethical conduct and regulatory compliance of human subjects research, and protection of the rights and welfare of participants involved in biomedical and social-behavioral research. Additionally, she serves as co-chair of the Harvard Catalyst Emerging Technologies, Ethics, and Research subcommittee where she co-leads a federally funded committee dedicated to enhancing data security and human subjects research involving novel technologies (i.e. cloud platforms, apps, smart devices). She is also a Certified IRB Professional (CIP).


  • Individuals: Purchase access to this webinar using this order form.
  • Groups: Purchase access to this webinar using this order form.
  • This webinar will become available to members at no additional cost one year after it aired live.